pkgPlace

Web & Mobile Apps

In the rapidly evolving e-commerce landscape, pkgPlace emerges as a beacon of sustainable and efficient package delivery.

Type: Platform (Web & Mobile Apps)

Year: 2020 – present

Team Size: 12 (max)

Industry: SaaS (Logistics)

In the rapidly evolving e-commerce landscape, pkgPlace emerges as a beacon of sustainable and efficient package delivery.

Introduction

About the project

In the rapidly evolving e-commerce landscape, pkgPlace emerges as a beacon of sustainable and efficient package delivery. Designed with the retailer, shopper, and the environment in mind, pkgPlace is more than just a delivery platform; it’s a commitment to a better way of doing things. Serving both Canada and the US, pkgPlace not only simplifies logistics but also introduces premium auction and white glove delivery services, ensuring that even during peak seasons, the promise of excellence is maintained.

Our Tasks

01.

Web & Mobile App Development

We crafted a responsive web application and a mobile app tailored for both customers and employees, ensuring seamless access and functionality across devices.

02.

Integration Capabilities

Recognizing the diverse needs of the platform, we integrated pkgPlace with various logistics partners, auction houses, and payment gateways, ensuring a holistic and interconnected ecosystem.

03.

Inventory Automation

To keep up with the dynamic nature of auctions and deliveries, we implemented an automated inventory system, ensuring real-time updates and efficient stock management.

Challenges

Role Synchronization: With multiple stakeholders like delivery personnel, managers, customers, and more, ensuring a seamless workflow and interaction was a challenge.
Logistics Partner Integration: Merging our platform with other logistics partners required careful planning and execution to ensure uninterrupted service.
Auction House Integration & Inventory Automation: Integrating with auction houses and automating inventory management posed unique challenges, especially in ensuring real-time accuracy and preventing discrepancies.

Solution

Role-Based Access & Workflow: We implemented a system where access and functionalities are determined based on roles, ensuring that each stakeholder has a tailored experience and can perform their tasks efficiently.
Process-Driven Workflow: Instead of a one-size-fits-all approach, we designed workflows based on processes, ensuring that each task, from order placement to delivery, follows a logical and efficient sequence.
Easy Payment Integration: Recognizing the importance of a smooth financial transaction, we integrated a straightforward credit card payment system, ensuring that customers can make payments effortlessly and securely.